Frequently Asked Questions
Everything you need to know about your Allure Beauty experience.
How does the monthly subscription work?
Each month, you will receive a curated selection of premium beauty products, including full and travel-size items, delivered directly to your door. Your subscription renews automatically, but you can manage or skip a month through your account settings.
When will my beauty box be shipped?
Monthly boxes typically ship within 5-7 business days of your successful payment. Once your box is on its way, you will receive a tracking number via email to monitor its progress.
Can I return individual items from my box?
Because the Allure Beauty Box is a curated collection offered at a significant discount, we do not accept returns or exchanges for individual items. If a product arrives damaged, please contact our support team within 14 days for a replacement.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal and Apple Pay for your convenience.
Are the products in the box full-sized?
Every Allure Beauty Box is guaranteed to contain a mix of full-size and deluxe travel-size products from top-tier and emerging beauty brands, valued at significantly more than the monthly subscription price.
How do I cancel my subscription?
You can cancel your subscription at any time by logging into your account and selecting 'Manage Subscription.' To avoid being charged for the next box, please ensure you cancel at least 48 hours before your next billing date.